Privacy Policy

Introduction

We are firmly committed to protecting the confidentiality and security of your Personal Information. Your ability to make informed choices about the uses of your information is important to us. Flipt is committed to protecting your privacy and the Personal Information you provide to use the Services.

This Privacy Policy explains the privacy practices of Flipt, LLC (together, "we," "us," or "our") for users of the Flipt mobile application and the Fliptrx.com website (collectively the "Sites") and all information therein (all of the foregoing collectively the "Services"). As used herein, "you" or "your" refers to the individual accessing or using the Services.

Flipt provides pharmacy benefit manager services in a unique and proprietary manner, and Flipt may grant you access to use the Services once you register as an account user ("User"). A "User" is a person who registers a User account.

Personal Information We Collect

"Personal Information" includes any information which can be used to identify a person including name, date of birth, mailing address, social media profiles and other third party platform account identifiers, home phone number, mobile phone number, e-mail address, credit card information, and Social Security number.

This Privacy Policy sets forth our policy regarding the collection, use, disclosure, and protection of Personal Information. The terms of this Privacy Policy apply to information collected from you, unless different or updated terms are specified in another form or contract we provide to you or in an updated Privacy Policy.

Health-Related Personal Information

In order for Flipt to provide the full Services to you, you may be asked to sign a HIPAA Authorization Form which may be presented to you upon Account registration or thereafter. If you have any questions about which policies apply to information you submit to us, please contact us at admin@fliptrx.com.

How We Use Your Information

We use the Personal Information we collect for the following purposes:

Service Delivery:

To provide, maintain, and improve our pharmacy benefit management services

Account Management:

To create and manage your user account and verify your identity

Communication:

To respond to your inquiries, provide customer support, and send service-related notifications

Personalization:

To customize your experience and provide relevant content and recommendations

Analytics:

To understand how our Services are used and to improve functionality and user experience

Legal Compliance:

To comply with applicable laws, regulations, and legal processes

Security:

To protect against fraud, unauthorized access, and other security threats

Information Sharing and Disclosure

We may share your Personal Information in the following circumstances:

Data Security

We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your Personal Information, including:

• Access: The right to request access to your Personal Information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your Personal Information
• Portability: The right to receive your information in a portable format
• Opt-out: The right to opt out of certain uses of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Sites. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Provide personalized content and advertisements
• Improve site functionality and performance

You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our Services.

Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Business and operational needs
• Your preferences and consent

International Data Transfers

If you are located outside the United States, please note that we may transfer your Personal Information to and process it in the United States, where our servers are located and our central database is operated. By using our Services, you consent to such transfers.

Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our Sites and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.